LUM LUMIERE, LLC

TERMS AND CONDITIONS OF ENROLLMENT

From Striving to Thriving: The Professional Single Mother Blueprint

Based on the P.E.A.C.E. Method™ Framework

Effective Date: July 9, 2026     |     Last Updated: July 9, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PURCHASING. THIS AGREEMENT CONTAINS A NO-REFUND POLICY, DISCLAIMERS OF WARRANTIES AND GUARANTEES, A LIMITATION OF LIABILITY, AND A BINDING ARBITRATION PROVISION WITH A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.

1. Agreement to These Terms

These Terms and Conditions (the “Agreement”) are a binding legal contract between you (“you,” “your,” “Client,” or “Participant”) and Lum Lumiere, LLC (“COMPANY,” “we,” “us,” or “our”), governing your purchase of and participation in the program titled From Striving to Thriving: The Professional Single Mother Blueprint, together with all associated training materials, documents, workbooks, videos, recordings, live and recorded calls, digital downloads, private community access, and any related content (collectively, the “Program”).

Changes to this Terms and Conditions:

We may update Our Terms and Conditions from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Terms and Conditions periodically for any changes. Changes to this Terms and Conditions are effective when they are posted on this page.

By clicking “I Agree,” checking the acceptance box, submitting payment, downloading any Program material, or otherwise accessing the Program, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree, do not purchase or access the Program.

2. Description of the Program

The Program is a self-paced digital training experience built on the P.E.A.C.E. Method™ framework. Depending on the offer you purchase, the Program may include some or all of the following:

• A five-phase curriculum — Protection, Environment, Alignment, Connection, and Elevation — delivered as self-paced training.
• Member training documents for each phase, containing content, frameworks, and tools.
• Interactive workbooks with micro-practices, reflection questions, and accountability sections.
• Live community and coaching calls with Lum and other participants, held on a schedule published by COMPANY.
• Access to a private participant community.
• A final phase in which you capture your own testimony of transformation.
• Access to the Program materials for a period of one (1) year from your date of purchase, unless a different access period is stated at checkout.

COMPANY reserves the right to update, improve, reorganize, substitute, or discontinue any component, module, bonus, or delivery format of the Program at any time, provided the Program continues to deliver substantially the value described at the time of purchase.

3. Eligibility

You must be at least eighteen (18) years of age and legally able to enter into a binding contract to purchase or participate in the Program. The Program is educational in nature and is designed for a single individual. Enrollment is personal to you and may not be shared, transferred, assigned, resold, gifted, or used by more than one person.

4. Enrollment, Fees, and Payment

4.1 Fees. The price of the Program is the amount stated on the sales or checkout page at the time of your purchase. All fees are quoted and payable in United States Dollars unless otherwise stated, and are exclusive of any applicable taxes, which are your responsibility.

4.2 Payment in Full. If you elect to pay in full, your entire payment is due at the time of enrollment, and access is granted upon successful processing of that payment.

4.3 Payment Plans. If a payment plan is offered and you elect it, you authorize COMPANY and its payment processor to automatically charge the payment method you provide for each scheduled installment on its due date, without further authorization from you, until the full purchase price is paid. You agree to keep a valid, current payment method on file for the duration of the plan. Choosing a payment plan is a financing convenience only; it does not reduce your obligation to pay the full purchase price.

4.4 Payment Plan Commitment. By enrolling under a payment plan option, you acknowledge and agree that you are committing to a 12-month membership term and to paying the full program fee, regardless of how many installments your payment plan includes. Your selected payment plan represents a billing convenience, not a month-to-month subscription. All payment plan fees are non-refundable, and all scheduled payments must be completed in full regardless of participation, withdrawal, cancellation, or access level achieved within the program.

4.5 Failed, Late, or Declined Payments. If any installment is declined or is not received within five (5) days of its due date, COMPANY may, in its sole discretion: (a) charge a late fee of the lesser of $35.00 or the maximum amount permitted by law; (b) suspend your access to the Program, the private community, and the live calls until the balance is brought current; and/or (c) declare the entire remaining balance immediately due and payable. Suspension of access for non-payment does not relieve you of your obligation to pay the full purchase price, and the Program access period will not be extended to account for any period of suspension.

4.6 Collections. If your account becomes delinquent and is referred to a collections agency or attorney, you agree to pay all reasonable costs of collection, including collection agency fees, court costs, and reasonable attorneys’ fees, to the fullest extent permitted by law.

4.7 Chargebacks. You agree not to initiate a chargeback, payment dispute, or reversal with your bank, credit card issuer, or payment processor for any charge properly incurred under this Agreement. Because the Program is a non-refundable digital product delivered immediately upon purchase (see Section 5), any chargeback filed in contravention of this Agreement is a material breach. COMPANY reserves the right to dispute the chargeback with evidence of your acceptance of these Terms and your access to the digital materials, to immediately and permanently terminate your access to the Program without refund, and to recover the disputed amount together with any processor fees, administrative costs, and reasonable attorneys’ fees incurred.

5. No Refunds — All Sales Are Final

ALL SALES ARE FINAL. THE PROGRAM IS NON-REFUNDABLE. NO REFUNDS, RETURNS, CREDITS, EXCHANGES, OR CANCELLATIONS WILL BE ISSUED, IN WHOLE OR IN PART, FOR ANY REASON.

5.1 Reason for This Policy. The Program is delivered as an immediate digital download. Upon purchase, you receive instant and irrevocable access to the complete training materials — including the member training documents, interactive workbooks, recorded content, templates, and other proprietary digital files — all of which are downloadable, retainable, and reproducible by you. Once these digital materials have been made available to you, they cannot be returned, recovered, unseen, or restored to COMPANY. The purchase price reflects the value of that immediate and permanent transfer of knowledge and materials, and not the amount of the Program you choose to consume.

5.2 Express Waiver of Cancellation Rights. By purchasing the Program and accessing, downloading, viewing, or otherwise beginning to use any digital content, you expressly request immediate performance of this Agreement and expressly acknowledge and agree that you thereby lose and irrevocably waive any statutory right of withdrawal, cooling-off period, or right to cancel that might otherwise apply to the sale of digital content, to the fullest extent permitted by applicable law.

5.3 No Refunds for Non-Use. You are purchasing access to the Program, not a guarantee that you will use it. No refund, credit, or extension will be issued for change of mind, dissatisfaction with the content, failure to complete or begin the Program, lack of time, personal or family circumstances, technical difficulties on your end, failure to attend live calls, unmet expectations regarding results, or termination or suspension of your participation by COMPANY under Section 8 of this Agreement.

5.4 Payment Plan Obligations Survive. If you purchased on a payment plan, you have committed to a 12-month membership term and to the full program fee, as set out in Section 4.4. Your obligation to pay every remaining installment survives your decision to stop participating, your withdrawal or cancellation, and any suspension or termination of your access by COMPANY under Section 8. The full purchase price remains due and payable.

5.5 No Transfers. Your enrollment may not be transferred, sold, assigned, or gifted to another person, and may not be applied as a credit toward any other product, program, or offering of COMPANY.

BY COMPLETING YOUR PURCHASE, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THIS NO-REFUND POLICY, THAT YOU HAVE HAD ADEQUATE OPPORTUNITY TO REVIEW THE PROGRAM DESCRIPTION BEFORE BUYING, AND THAT YOU ACCEPT THIS POLICY AS A MATERIAL TERM OF YOUR PURCHASE.

6. Access, License, and Restrictions

6.1 License Grant. Subject to your full and timely payment and your compliance with this Agreement, COMPANY grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Program materials for your own personal, non-commercial use for the applicable access period.

6.2 Access Period. Unless otherwise stated at checkout, your access to the digital Program materials and community continues for one (1) year from the date of purchase. Materials you have downloaded to your own device may be retained for your personal use, subject at all times to the restrictions in Section 7.

6.3 Restrictions. You may not, and may not permit any third party to:

• copy, reproduce, republish, upload, post, transmit, distribute, sell, license, rent, or share the Program materials in whole or in part;
• teach, coach, present, or deliver the Program content or the P.E.A.C.E. Method™ framework to others, whether for compensation or not;
• create derivative works from, translate, or adapt the Program materials;
• share your login credentials or permit any other person to access the Program under your enrollment;
• record, screenshot, transcribe, or redistribute any live call, community discussion, or private community content; or
• use the Program or any content within it to create, market, or operate a competing program, course, membership, or coaching offer.

7. Intellectual Property

All content comprising the Program — including the P.E.A.C.E. Method™ framework and name, all text, curricula, phase documents, workbooks, worksheets, frameworks, models, audio, video, graphics, images, branding, trademarks, and the selection, arrangement, and presentation thereof — is the exclusive property of Lum Lumiere, LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. © Lum Lumiere, LLC. All rights reserved.

Do not share, copy, reproduce, or sell any part of the Program materials unless you have written permission from Lum Lumiere, LLC. All infringements will be prosecuted. Nothing in this Agreement transfers any ownership interest to you. COMPANY reserves all rights not expressly granted. Any breach of this Section constitutes a material breach of this Agreement, entitles COMPANY to immediately terminate your access without refund, and may subject you to civil and criminal liability, including injunctive relief, statutory damages, and recovery of attorneys’ fees. 

8. Participant Conduct, Community Standards, and Removal

We are committed to providing all participants with a positive experience. Thus, COMPANY may, at its sole discretion, limit, suspend, or terminate your participation in any of its programs, live, recorded, social media-based or digital including access to the private community and weekly coaching calls without refund or forgiveness of remaining payments if:

• you become disruptive or difficult to work with;
• you fail to follow the program guidelines; or,
• you impair the participation of our instructors or participants in our program(s).

8.1 Program Guidelines. Program guidelines include, without limitation: treating Lum, COMPANY personnel, guests, and fellow participants with courtesy and respect; refraining from harassment, discrimination, threats, abusive or demeaning language, hate speech, and personal attacks; refraining from soliciting, advertising, recruiting, or promoting your own or another’s business, program, or offer within the community or on calls without prior written permission; refraining from giving medical, psychological, legal, or financial advice to other participants; and honoring the confidentiality obligations in Section 9.

8.2 No Refund Upon Removal. You expressly acknowledge that any limitation, suspension, or termination of your participation under this Section 8 is made at COMPANY’s sole discretion, does not entitle you to any refund of amounts paid, and does not relieve you of the obligation to pay any remaining installments due under a payment plan.

8.3 Reservation of Rights. COMPANY may also remove any content you post, mute, or restrict your ability to post, and take any other action it deems reasonably necessary to protect the safety, tone, and integrity of the community.

9. Confidentiality of the Community

The private community and live calls are safe spaces in which participants share personal, sensitive, and sometimes painful experiences. What is shared in the community and on the calls stays in the community. You agree not to disclose, repeat, publish, screenshot, record, or otherwise share outside the Program any personal information, story, image, or statement shared by another participant, and not to identify any participant outside the Program. Breach of this Section is grounds for immediate termination without refund under Section 8.

You further agree that any confidential, proprietary, or business information of COMPANY disclosed to you in connection with the Program will be kept strictly confidential and used only for your personal participation in the Program.

10. Not Therapy, Medical, Legal, or Financial Advice

The Program is educational and informational in nature. It is not therapy, counseling, psychotherapy, psychiatric treatment, medical care, crisis intervention, or a substitute for any of them. Lum, COMPANY personnel, is not acting as your licensed therapist, psychologist, physician, attorney, accountant, or financial advisor, and no such professional relationship is created by your participation.

Nothing in the Program constitutes medical, mental health, legal, tax, financial, or professional advice. You should consult qualified licensed professionals regarding your specific circumstances before making any decision, including decisions relating to your health, mental health, safety, children, employment, career, legal rights, or finances.

If you are experiencing a mental health crisis, are in danger, or are concerned for your safety or the safety of your children, contact your local emergency number, or in the United States call or text 988 (Suicide & Crisis Lifeline) or 1-800-799-7233 (National Domestic Violence Hotline). Do not rely on the Program, the community, or the calls for emergency assistance.

11. No Guarantee of Results

Every participant’s life, family, career, and circumstances are different. COMPANY makes no representation, warranty, promise, or guarantee — express or implied — regarding the results you will achieve, including with respect to your peace, wellbeing, home environment, relationships with your children, career advancement, income, or any other outcome. Any stories, testimonials, examples, or results shared by Lum, by other participants, or in COMPANY’s marketing are illustrative only, are not typical, and are not a promise or guarantee that you will experience the same or similar results.

Your results depend on factors within your own control and on factors beyond anyone’s control, including your effort, consistency, honesty in the reflection work, life circumstances, and the actions of other people. You accept full responsibility for your own decisions, actions, and outcomes.

12. Assumption of Risk and Release

The Program invites deep reflection on personal history, family relationships, hard seasons, and emotional experiences. This work may bring up strong emotions or difficult memories. You voluntarily accept and assume full responsibility for any emotional, psychological, relational, professional, or financial risk arising from your participation.

To the fullest extent permitted by law, you hereby release, waive, and forever discharge COMPANY, “Lum Lumiere, LLC”, and their respective officers, members, employees, contractors, coaches, guests, and agents from any and all claims, demands, damages, causes of action, and liabilities of any kind, whether known or unknown, arising out of or relating to your participation in the Program or your reliance on any content within it.

13. Disclaimer of Warranties

THE PROGRAM AND ALL MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE PROGRAM WILL BE UNINTERRUPTED, ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT ANY DEFECT WILL BE CORRECTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY OR “LUM LUMIERE, LLC” BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, INCOME, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THE PROGRAM OR THIS AGREEMENT, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

COMPANY’S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE PROGRAM OR THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO COMPANY FOR THE PROGRAM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

15. Indemnification

You agree to indemnify, defend, and hold harmless COMPANY, “Lum Lumiere, LLC”, and their officers, members, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of this Agreement; (b) your misuse of the Program materials or infringement of COMPANY’s intellectual property; (c) your conduct within the community or on any call; or (d) any advice, statement, or content you provide to another participant.

16. Testimonials, Recordings, and Your Testimony

16.1 Call Recordings. Live calls may be recorded and made available to other participants or used by COMPANY for training and marketing purposes. By attending a live call with your camera, microphone, or name visible, you consent to being recorded and to COMPANY’s use of that recording. If you do not wish to appear, you may attend with your camera off and your name changed, or view the recording afterward.

16.2 Your Testimony and Feedback. If you voluntarily provide a testimonial, review, success story, or Phase 6 testimony to COMPANY, or post one publicly, you grant COMPANY a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, edit for length or clarity, and display it, together with your first name, last initial, likeness, and general location, in COMPANY’s marketing, without further approval or compensation. Your private workbook responses and reflections remain your own and will not be published by COMPANY without your separate written consent.

17. Communications and Privacy

By enrolling, you consent to receive Program-related communications from COMPANY by email, including onboarding instructions, call schedules, materials, reminders, and administrative notices. You may also receive marketing communications, from which you may unsubscribe at any time without affecting your Program access. COMPANY’s collection and use of your personal information is governed by its Privacy Policy, which is incorporated into this Agreement by reference.

18. Third-Party Platforms and Technology

The Program is delivered through third-party platforms, which may include course hosting, video conferencing, community, email, and payment processing providers. Your use of those platforms is subject to their own terms and privacy policies. COMPANY is not responsible for the acts, omissions, outages, data practices, or security of any third-party platform. You are responsible for maintaining the internet access, hardware, and software necessary to participate.

19. Term and Termination

This Agreement begins on the date of your purchase and continues until the end of your access period, except that Sections 4.4, 4.6, 5, 6.3, 7, 9, 10, 11, 12, 13, 14, 15, 16, 20, and 21 survive termination or expiration. COMPANY may terminate or suspend your access immediately, without notice and without refund, for breach of this Agreement, including under Sections 4.7, 6.3, 7, 8, or 9. You may stop participating at any time; doing so does not entitle you to a refund and does not release you from any remaining payment obligation.

20. Governing Law and Dispute Resolution

20.1 Governing Law. This Agreement is governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict-of-law principles.

20.2 Informal Resolution. Before initiating any formal proceeding, you agree to first contact COMPANY in writing and attempt in good faith to resolve the dispute informally for a period of thirty (30) days.

20.3 Binding Arbitration. If the dispute is not resolved informally, any controversy or claim arising out of or relating to this Agreement or the Program shall be settled by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, conducted remotely or in State of New Hampshire. Judgment on the award may be entered in any court of competent jurisdiction.

20.4 Class Action Waiver. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.

20.5 Exceptions. Nothing in this Section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information, or from bringing an individual claim in small claims court.

20.6 Prevailing Party. In any proceeding to enforce this Agreement, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs, to the extent permitted by law.

21. General Provisions

21.1 Force Majeure. COMPANY shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including illness, family emergency, death, natural disaster, war, epidemic, pandemic, governmental action, labor disruption, power or internet failure, or third-party platform outage. In such an event, COMPANY may reschedule affected live calls or provide the content in recorded form; no refund will be due.

21.2 Non-Disparagement. Each party agrees to refrain from making false, defamatory, or maliciously disparaging statements about the other. Nothing in this Section prevents you from sharing your honest opinion or good-faith review of the Program, or from reporting conduct to a governmental authority.

21.3 Entire Agreement. This Agreement, together with any checkout page terms and COMPANY’s Privacy Policy, constitutes the entire agreement between the parties regarding the Program and supersedes all prior or contemporaneous discussions, promises, marketing statements, and understandings, whether oral or written.

21.4 Changes to These Terms. COMPANY may update this Agreement from time to time. The version in effect on the date of your purchase governs that purchase, except that changes to community guidelines and call schedules may be applied prospectively upon notice.

21.5 Severability. If any provision of this Agreement is held unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

21.6 No Waiver. COMPANY’s failure to enforce any provision is not a waiver of its right to do so later.

21.7 Assignment. You may not assign or transfer this Agreement or your enrollment. COMPANY may assign this Agreement to any successor or acquirer of its business.

21.8 Independent Contractor Relationship. Nothing in this Agreement creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and COMPANY.

21.9 Electronic Acceptance. You agree that your electronic acceptance of this Agreement, whether by clicking, checking a box, or completing purchase, has the same legal force and effect as a handwritten signature.

21.10 Headings. Section headings are for convenience only and do not affect interpretation.

22. Contact

 

Questions about these Terms and Conditions may be directed to:

Lum Lumiere, LLC

20A NORTHWEST BLVD, NASHUA, NH 03063

[email protected]

 

Acknowledgment

By purchasing and accessing the Program, I confirm that I am at least 18 years old, that I have read and understood these Terms and Conditions in their entirety, and that I specifically understand and accept that the Program is a digital download and is NON-REFUNDABLE, that if I enroll on a payment plan I am committing to a 12-month membership term and to the full program fee regardless of my participation, withdrawal, or cancellation, that my participation may be limited, suspended, or terminated without refund or forgiveness of remaining payments as described in Section 8, and that no specific result is guaranteed.